| Electronic
Records Management Capacity Course: “Managing the transition in
Records Management” 11-13 February 2009, TGDLC, Dar es Salaam, Tanzania.
(in collaboration with AeRC ).
Organization and every individual
has records! Business offices, government agencies, non-profit groups,
educational institutions, and medical facilities-just to name a few-must
deal with enormous amounts of records on a daily basis. Records must be
managed from the time they are created or received, through distribution,
use, and maintenance, until they are finally destroyed or permanently
archived. Well managed records are essential if government and organisations
are to function effectively, develop and implement policy, plan and take
decisions regardless of the media on which the record is stored, the record
must be properly managed to be an asset to the organization.
It is from
this background that AeRC in collaboration with Tanzania Global Development
Learning Centre is hosting a three-day (11-13 February 2009) capacity
building workshop on Electronic Records Management in Dar es Salaam, Tanzania
to bring information managers to speed with this very powerful process.
The workshop will provide participants with both a theoretical and practical
understanding of the key concepts of Electronic Records Management. This
Records Management course will give a basic overview of records management
terminology, concepts, and procedures to successfully manage records in
today's offices.
Leaders
of Change: Leadership Development Programme (LOC) - $ 2,100 – Bagamoyo
23rd-27th March, 2009 (in collaboration with Leading Initiatives Worldwide,
Australia)
This course provides practice in applying essential leadership tool and
develops the confidence to lead people through change in dynamic workplace
environments. Experiential learning, group and one-on-one simulations
are applied as vehicles for building skills and gaining feedback on preferred
behaviour and style. The objectives are: Understanding of the role and
responsibilities of leadership; emotional intelligence and flexibility
in using appropriate leadership styles; coaching and conflict resolution
techniques; understanding of teams and teamwork, and the role of leadership
in team development. The course targets leaders in various disciplines
and organisations, and those who lead projects.
Leaders
of Change: Leadership Development Program (gLOC)- $3800 (training materials&
health breaks) 16th-20th February, 2009, Kuala Lumpur, Malaysia.
Leading others
towards success has never been more challenging than in today’s
climate. 21st Century leadership across the globe demands gaining more
from less as well as aligning and motivating people to a common vision
and achieving tangible results for a growing number of stakeholders. This
is a unique tailored, interactive and dynamic five-day program for executives.
It addresses what a leader needs to do and how they need to behave in
order to achieve success in their organisation today. The program utilizes
cutting edge technical and pragmatic methodologies, case studies and practical
applications and has been designed based upon the experience and expertise
gained from over a decade of achieving leadership success globally. Participants
are given supportive feedback and coaching to gain maximum learning. The
course targets leaders and managers from various organisations who are
keen at leading motivated workforce and surpassing targets.
Web
Design, Management and Usage, Tsh. 1,300,000/=, 23rd-27th February, 2009,
Dar es Salaam.
The course
will take through learners on the key principles of website construction,
management and use. It is a highly practical oriented programme for information
officers, Public Relations Officers and those responsible for maintaining
websites. As organisations around the globe increasingly use websites
to sell their products and services, more and more clients look for sites
which are user-friendly in such of those products and service thus a need
for client friendly websites. The course targets Information Education
and Communication Officers, Public Relations Officers, Web Managers, IT
technicians and officers responsible for website maintenance.
Human
Resources Management in the Public Service (in collaboration with Singapore
Civil Service College): $450, 19th-23rd January, 2009
It is highly interactive, experience and knowledge sharing programme designed
to enable participants understand the intricacies of Human Resource Management
in the public sectors. The training will be conducted through videoconferencing.
The course targets Human Resource Managers and Officers responsible for
managing HR both in public and private organisations.
Business
Fundamentals: An online course in collaboration with New Horizons-$200,
19th-23rd January, 2009.
Applicants will be grounded on the basic principles of business thereby
paying a particular attention to the current business trends in the world.
This is a unique tailored, interactive and dynamic five-day program for
medium and small entrepreneurs (SME’s).
Introduction
to Computer Applications for Executives, 360,000/=, 16th-20th February,
2009
The tailor made programme takes through participants to the basic computer
applications and uses. It exposes participants to the world of IT and
as such make them appreciate technology in problem solving and enhancing
performance.
Prime
Leadership- An online course in collaboration with the National School
of Government, UK, 19thJanuary-20th February, 2009, Ths 2,400,000/=Dar
es Salaam.
Leading to Excellency is the most rewarding thing a leader would dream
of, yet leading is the most challenging of all human aspects. Through
this programme participants will be given a dossier on leadership techniques
and tips on what makes great leaders. The course targets leaders and managers
from various organisations who are keen at leading motivated workforce
and surpassing targets.
Project
Management Essentials Tsh 620,000/= (In collaboration with OTE Academy,
Greece)- Dar es Salaam, 9th-13th February, 2009.
In today’s rapidly changing environment where product life cycle
is becoming shorter and shorter, and where companies are trying to adopt
in the new conditions, the number of projects that one needs to manage
with speed and flexibility is increasing dramatically. For this reason,
knowledge of the Project Management is becoming a required advantage.
Participants will be exposed to project management strategies and techniques,
project management components and processes. The course targets project
managers and officers who work or supervises various projects from both
public and private sectors.
On-line
Research and Publishing Tsh. 450,000/=Tsh, Dar es Salaam, TGDLC, 1st-6th
February, 2009
The course provides both theoretical and technical skills in on-line research
and publishing. As resources for learning have moved towards the web,
users need guidance on how best the web could be used to store knowledge
and a source for reference. Academicians, researchers, web editors, journalists,
publishers, information officers, ICT officers and Public Relations will
highly benefit from this course.
Executive
Assistants Skills Development - Tsh.620, 000/=, 9th – 13th March
2009 (in collaboration with OTE Academy Greece)
The Executive Assistants Skills course is designed to help Executive Assistants
upgrade their skills and knowledge to meet the requirements of their position
more professionally and develop stronger initiative. The program will
build basic leadership skills and will provide fresh ideas on how to support
their Managers by taking initiative on managing their time, take quick
and structured decisions, develop excellent human relation skills, handle
their own stress level, be creative and plan activities in a structured
way that promotes cooperation and team spirit.
Strategic
Communication for Senior Managers- TSh.700, 000/=, 16th-20th March, 2009
Dar es Salaam
Communication plays a central role in managerial work. Therefore improving
organizational communication is critical to improving organizational performance.
There is need therefore, for organizations to adopt the best practices
in communication. Senior and Middle level managers from all sectors who
need to provide and receive information to enable them to function efficiently
and effectively.
Critical
Skills Development Programme for Top Managers in the Public Sector, TSh.450,000
Dar es Salaam, 9th-13th March, 2009.
The Critical Skills Development Programme is intended to strengthen and
develop the skills of managers in the areas of effective communication
and stress management; this is expected to enhance the participants’
personal impact and effectiveness in delivering in a more focused performance
environment. The program will also attempt to harmonise the nature and
production of reports, and speeches produced and presented in the normal
day-today activities of the managers.
Negotiation
Skills, 450,000/=, Dar es Salaam, 23rd-27th February, 2009.
Organizations need employees who have the capability to engage in win-win
negotiations and improve stakeholder value. This course will impart and
develop participants’ skills in effective negotiations. Managers/officers
who need to negotiate as the alternative choice for dealing with tensions
and conflicts over matters of interest to organisations should attend
this crucial programme.
Diversity
Training for Expatriate Managers, Tsh. 800,000/= Bagamoyo, 8th-10th April,
2009.
Having a diverse workforce and trained managers who appreciate and embrace
diversity can help a business set itself apart from its competition. The
consequences for organizations that ignore diversity are high: missed
opportunities, employee and customer complaints, service delivery problems,
etc. This programme explores the problems that arise from diversity, issues
that arise from diverse workgroups, and methods for handling conflict.
Through this programme, expatriate managers will learn how to best support
the organization’s goals as they interact with coworkers, customers
and other counterparts in their host country.
HR
for Non HR Managers, Tsh 750,000/=, Bagamoyo, 22nd-24th April, 2009.
The beginning of harmonious workplace relations is a strong management
team that sees people as the company assets and values people management
principles in order to get value out of the people. Currently organisations
are challenged by new and widely diverse management teams whose perceptions
vary, therefore weakening the management link. A good place to start in
finding a solution to such a challenge is a management get-together in
order to learn together key aspects of people management. Currently the
management’s knowledge of the HR Manual and new labour laws, its
implications and applications is a much needed aspect for people management.
Surviving
Retrenchment, 500,000/=, Morogoro, 27th- 29th April, 2009
Retrenchment is a painful process for all concerned parties and the sensitive
handling of employees who are losing their jobs is a statutory and ethical
obligation of an employer. The trauma associated with being retrenched
is both economic and psychological and can lead to feelings of anger,
guilt and resentment as well as undermine one’s personal and professional
confidence. Retrenched employees who receive support and counselling services
from their employer are better able to make the transition from retrenchment
to the next stage of their career. An enlightened employer that uses some
of its resources to address the future needs of its retrenched employees
demonstrates corporate social responsibility and gains the respect and
support of its employees and other stakeholders. In cases where retrenchment
is conducted in phases the morale, commitment and motivation of employees
who are left behind is more likely to be preserved if the employer is
seen to be fair and considerate. The course targets Government Ministries,
Departments and Agencies Finance and Human Resource Administrators.
Driving the Service Culture, Sh. 800,000/=,
Bagamoyo, May 6th-7th May, 2009
Building world class service and a service culture demands that you keep
your managers and supervisors motivated and empowered to lead teams and
drive the service culture in the entire organisation. In order to achieve
this, it is essential to ensure that managers and supervisors have a better
understanding of customer service elements; and having sharpened coaching
skills for continual improvements of their teams. This program has been
designed in different modules aiming at equipping the managers to drive
service culture. For example, an empowered manager is one of the modules
designed to get management emotionally committed to exceptional service
and trained to enforce empowered action and improve performance. Focus
in on empowerment, team building, coaching, feedback and strategic positioning.
The course targets managers and supervisors from both public and private
sectors responsible for managing clients.
Job
Analysis and Evaluation Approaches: Compensation and Retention Strategies,
Sh 950,000/= Bagamoyo, 20th-22nd May, 2009
Proper HR systems and structures such as proper job design and the ability
to put the right people into the right positions are some of the critical
elements for organisational performance. HR practitioners are responsible
to ensure that proper role profiles, equitable grading systems and sound
compensation strategies are in place and are consistent with internal
equity and external competitiveness. These enables organisations to attract,
motivate and retain competent staff capable of driving businesses into
competitive edges. This program has been designed to provide practical
guidance and tools that will enable HR Managers to effectively implement
and manage these role profiling assignments and job designing as well
as job grading and salary review assignments.
Leadership
Dynamics for Senior Women Managers, Ths 700,000/=, 13th-17th April, 2009
Dar es Salaam
The course will enhance leadership skills to women in senior positions
to aim for higher positions and empower others to emulate their success
stories. It is a tailor made course that will provide room for sharing
and exchanging experience with others across Ghana, Uganda, Kenya and
Ethiopia. It will be run through videoconferencing.
Organisational
Culture and Change Management, 950,000/=, 27th-29 May, 2009, Bagamoyo
This tailor made course targets managers and officers who are responsible
for initiating organisational culture change and reform agenda in their
organisation.
Customer
Care and Services, TSh.750,000/=, 9th -!3th March, 2009, Bagamoyo
Customer service is the cornerstone of a solid, thriving business. It
costs six to thirty times more to get a new customer than it does to service
and maintain the satisfaction and loyalty of an existing customer. Companies
struggle to cut costs without realizing that customer attrition might
be the single largest cost they have. Keeping customers happy has the
same bottom line effect as cutting costs. The course targets Managers
and Officers who attend clients in their everyday work.
Online
Courses
The eLearning
Centre at Tanzania Global Development Learning Centre (TGDLC) offers the
world's most comprehensive collection of online courses, we provide self-study
courses with open enrollment in nearly every subject imaginable. Start
by browsing our featured courses at http://www.gdln-tanzania.theelearningcentre.com
For more information Contact
The
Executive Director
Tanzania
Global Development Learning Centre .
IFM Building, Block “A”, 7th Floor
P. O. Box 3918
Dar es Salaam
Phone: 222123705, Fax: 2123702
E-mail: tanzania_dlc@gdlnmail.org
You can also register online at
our Website: www.tgdlc.go.tz
|
UPCOMING COURSES
